FAQs
About purchases and refunds
To make a payment, you only need to choose one of our package and pay through our secure payment system (with credit card or via Paypal).
If you prefer to make the payment via bank transfer or using another method, please contact us to info@spanishvia.com.
Our prizes are shown in Euros. If you have any doubt, please, write an e-mail to info@spanishvia.com.
Of course you can. If you have booked a package and you want to cancel it, we will refund the proportional money of the lessons you didn’t take. Paypal charges are on the student.
About our courses
About our courses
You can cancel a lesson by contacting me to ablanco@spanishvia.com 24h before it. If you let me know with less than 24h or you don’t inform, the lesson will be paid. The same is true for the change of time requests.
You only need Internet connection and have Skype or Hangout accounts.
Each lesson takes 50 minutes.
If the student is late, we’ll wait for 15 min. If it’s more than 15 min, the lesson will be over and will be considered as no-show.
We also offer lessons in group to our students. If you are interested, contact us to info@spanishvia.com
All our packages expire in 6 months after you book them.
